Andrew Sobel
Building Enduring Client Relationships
Books
Clients for Life
Evolving From an Expert for Hire to an Extraordinary Advisor
The definitive roadmap to become a trusted client advisor.
An Amazon.com top 100 bestseller and CEO-READ national bestseller.
Now in its 10th printing.
"It has a deeper insight that makes it valuable for even the most seasoned advisor" --USA Today
Based on groundbreaking research, Clients for Life sets forth a comprehensive framework for how professionals from all fields can develop breakthrough relationships with their clients and enjoy enduring client and customer loyalty. Supported by over 100 case studies and examples drawn from consulting, financial services, law, technology, and other fields, Clients for Life illustrates how you can evolve from an expert for hire–a tradable commodity–to an extraordinary advisor.
Making Rain
The Secrets of Building Lifelong Client Loyalty
Making Rain shows readers, step by step, how to deliver on the ingredients of client loyalty at every major stage of the relationship.
"Making Rain provides a refreshing reminder that sheer brainpower and eloquence are less important than we might think...a sensible starting point in today's chastened economy." --The Harvard Business Review
In this provocative and insightful book, client relationship authority Andrew Sobel sets out a series of innovative, practical strategies that any service professional, sales executive, or marketer can use to develop lifelong client loyalty. Based on extensive client interviews, Making Rain contains the secrets that will allow you to develop a steady stream of new business with your existing clients on a day-in, day-out basis.