Andrew Sobel
Building Enduring Client Relationships
Andrew Sobel is the leading authority on the skills and strategies required to build clients for life. The author of four acclaimed books on business relationships, he works with major services firms worldwide.
Resources
- Tools for Developing your
Clients for Life
Just published in
strategy+business:
"What's So Special About Special Ops?"
Andrew's new article describes how the US military's elite special operations training programs offer a model for building extraordinarily effective teams.
Download the article
Arriving February 1, 2012
Transform Your Relationships
with Power Questions
"Practical,
Compelling Advice"
—Ralph Shrader,CEO,
Booz Allen Hamilton
Clientcentricities
- Andrew's Monthly Q&A
Q: I try to quantify the value of my proposals but sometimes my clients just scoff at the numbers. They are cynical about projections of value-added.
A: I don't blame them. I don't believe a lot of the puffed up projections of benefits that I have seen, ...
Newsletter
- This month in Andrew's Newsletter:
Client Loyalty: Want to add more value? Don't ask your client
Testimonials
- Andrew consistently provides illuminating and practical insights. His unique perspectives and collaborative approach - and the rich experience he has developed in working with leading organizations around the world - help his clients unleash their own creative thinking.- Don Lowman, Managing Director, Towers Watson
Read all - Andrew Sobel's techniques have been instrumental to building our 'client first' culture at Cognizant.- Francisco D'Souza, Chief Executive Officer, CognizantRead all
- Andrew Sobel delivers an invaluable framework that is deep with insights for building enduring, trusted client partnerships.- Diana Brightmore-Armour, CEO, Corporate Banking, Lloyds Banking GroupRead all
- Andrew Sobel clearly understands that trust is not an abstract concept - it is a personal bond forged over time in the best relationships.- Ralph W. Shrader, Chairman & Chief Executive Officer, Booz Allen HamiltonRead all
- His deep expertise on what makes service firms successful makes Andrew Sobel's guidance accessible, credible, and invaluable.- Edward E. Nusbaum, Chief Executive Officer, Grant Thornton LLPRead all
- Andrew Sobel offers a master-class in building business relationships. Drawing on the experience of leading companies he lays out a clear path of how to achieve the ultimate advisory role as trusted partner.- Andrew Laurence, Chairman of the Worldwide Corporate Practice Committee, Hill & KnowltonRead all
- It has been a great experience to work with Andrew. He is very passionate and a very clear thinker. He continues to add value to our organization long after the completion of a project.- Jaideep Bajaj, CEO, ZS AssociatesRead all